Refund Policy
We want customers to understand the program they are purchasing and the process for requesting cancellation or a refund.
1. Seven-day request period
You may request cancellation within seven calendar days from the purchase date. Where mandatory law grants a longer or non-waivable cancellation right, that law will apply.
2. How to request a refund
Email support@rgsfoundation.online within the applicable period and include your full name, purchase email, program name, purchase date, and transaction or receipt information.
3. Processing
Approved refunds are issued to the original payment method. Bank or card posting times are controlled by the payment processor and financial institution. Access to refunded digital materials may be disabled when the refund is processed.
4. Duplicate or unauthorized charges
Contact us promptly if you believe a transaction is duplicated or unauthorized. We may request information needed to locate and investigate the payment.
5. Abuse and fraud
This policy does not authorize copying, downloading for redistribution, credential sharing, or fraudulent use of materials. We may investigate misuse while preserving any consumer rights that cannot legally be waived.
6. Contact
Email: support@rgsfoundation.online